Learn how to resolve sync issues on the iPad version of Eat App
If you are attempting to sync your restaurant data on the iPad version of Eat App, please follow the steps below.
<aside> ⚠️ These steps only apply if you are syncing your restaurant data for the first time on the iPad version of Eat App or if you've recently cleared all iPad data.
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Make sure you have enough storage space on your iPad.
Plug your iPad into a charger and make sure it's charging.
Turn off the default "Auto-lock" feature to prevent your iPad from going into standby during the sync process. From your iPad settings tap on "Display & Brightness" and then set "Auto-Lock" to "Never".
Make sure your iPad is connected to a strong WiFi signal - at least 3 bars.
Make sure the iPad is actually connected to the internet. To test this, we recommend opening the web browser on your iPad and testing to see if google.com loads.
If you are attempting to sync your iPad after you've already synced your restaurant data in the past, follow these steps to help solve the problem.
<aside> ⚠️ This will not permanently delete any data for your restaurant - you will just be removing data stored locally on your iPad.
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